51°µÍø

 

The Enroll step must be completed with a working 51°µÍø ID and password. During this initial step, the individual will configure a series of security questions. The questions are provided but the individual must provide the appropriate answers.

 

The Reset is used when the individual does not have a working password and has previously completed the enrollment step outlined above. During this process, the individual provides their 51°µÍø ID number. They are then presented with the questions configured during enrollment. If the correct answers are provided, the individual can then reset their 51°µÍø password.

 

The Change feature is used when the individual knows their 51°µÍø password and simply wishes to change that password prior to the expiration date. If a password has expired but was not changed in time, this is the best option to use as well. This process requests your 51°µÍø ID number and current password in addition to selecting a new password. The security questions are not presented during this step.

 

The Unlock feature will allow you to unlock your account. After a certain number of incorrect login attempts, your 51°µÍø account may become locked. If your are certain the password is correct, try unlocking the account first. Once unlocked the password should be accepted by the servers.